Why apply for Lexcel accreditation? What is the need to keep your policies and procedures up to date?

It is vital to manage the quality of your legal services effectively. A quality management system that is independently assessed demonstrates your commitment to consistently deliver services that meet client expectations, improve overall satisfaction and assist regulatory compliance.

Increase client satisfaction

• Achieve consistent levels of client service across your practice or department / organisation. • Reduce the number of client complaints and increase overall satisfaction levels among clients.

Win more new business

• Leverage Lexcel to attract new work and provide an advantage in tender processes. • Tailor Lexcel to your practice’s or department’s / organisation’s processes to help provide a clear point of competitive differentiation. • Lexcel is accepted by the Legal Aid Agency, instead of the SQM.

Gain operational efficiencies

• Increase profitability and efficiency through use of standardised processes throughout the practice or department / organisation. • Access more competitive insurance premiums.

Minimise the risk of claims

• Protect your brand and reputation by using standardised processes to reduce risks of claims or complaints that may lead to negligence claims. • Improve compliance with regulatory requirements. Having worked as Practice Manager for a Legal firm I have been involved in setting up and maintaining the Lexcel Accreditiaion for them and still work on a Consultant basis in Risk & Compliance

Lexcel Production

Let us check you current policies and procedures against the Lexcel requirements .Even if you decide that Lexcel does not fit your needs, we can help you produce compliant paperwork to ensure your business can grow and you have evidence that you are a business that aims to meet & increase client satisfaction

Lexcel

Lexcel is the Law Society’s legal practice quality mark for practice management and client care. Even if you do not want to gain this mark all Legal firms should have a Practice/Office Manual with policies and procedures to back it up. Do you know only 10% of Legal firms are Lexcel compliant but ALL firms should have their policies in place. Do you have these?

It helps firms to achieve excellence in compliance and practice management. Lexcel sets the required Standard in seven different areas: structure and strategy, financial management, information management, people management, risk management, client care, file and case management.

Practices and organisations accredited against the Standard have the flexibility to implement procedures that are appropriate to their circumstances.

Peace of mind support for your business!

From bookkeeping, HR advice and guidance to IT and GDPR, we cover it all.

GET IN TOUCH…

For more information and pricing, send us a message.